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Payment Options

As of May 1, 2025, Southcoast Health is now using MyChart for paperless billing, account notifications and digital payments.

Pay Your Bill Through MyChart

Did you know you can securely pay your bill or set up an interest-free payment plan through MyChart? It’s an easy, secure way to manage payments without exposing your credit card information.

 

Pay Your Bill Online

We provide online access to a simple, up­-to-­date summary of your account, as well as useful resources to answer your billing questions. View, manage or pay your bill online by logging into your account below.

 

Pay Your Bill Over the Phone

Please call our patient accounts department at 508-­973-1212.

 

Cost Estimates

Please contact our Patient Access team at 844-297-2952 if you cannot find an estimate for a specific service.

Get Your Estimate Online

Estimates may vary, and an estimate is not a quote or guarantee. Many factors go into the final cost. Please see the estimate disclaimer to understand how charges may vary.

The estimate tool will calculate your out-of-pocket cost based on the hospital’s chargemaster price, its claims history for providing that service, its contract terms with your insurer, and your benefit information and deductible status. It is important to note; you must provide benefits information and deductible status when using the tool. The estimate tool also estimates out-of-pocket costs for self-pay or non-insured patients.

The best way to prepare for out-of-pocket charges is to contact your insurance company (their contact information is usually found on your insurance card). Your insurance company can discuss benefits, deductibles, co-pays, and other information to determine costs associated with your hospital facility-based services and procedures.

When requesting an estimate, you will need several specific details to calculate the most accurate estimate possible. These include the following:

  1. Insurance name (available on your insurance card)
  2. The name of the hospital facility-based service/procedure or CPT code (available from your provider).
  3. Insurance benefits information, including remaining deductible amount, coinsurance percentage and maximum-out-of-pocket amount.

The portion of your bill that is your responsibility is referred to as your out-of-pocket costs. Costs may vary from person to person and depends on individual insurance plans.

No, Southcoast Hospitals Group facility-based services are standardized across all locations. 

Southcoast Hospitals Group will assist patients in applying for financial assistance through state and public assistance programs. We will also work with patients to look at other opportunities to cover patient expenses, including offering payment plans. Financial Counselors are available to assist you. Please call 508-973-5070. You can also visit with a Financial Counselor in person at the following locations:

  • St Luke’s Hospital, 101 Page Street, New Bedford, MA 02740
  • Charlton Memorial Hospital, 363 Highland Avenue, Fall River, MA 02720
  • Tobey Hospital, 43 High Street, Wareham, MA 02571
  • Southcoast Health Cancer, 206 Mill Road, Fairhaven MA, 02719

To assist with any questions or concerns that you may have about financial assistance, the following documents are available:

These are also available on paper at the above locations or upon request.

Patients are able to receive emergency and medically necessary care at Southcoast Health. The following Southcoast Health locations are covered by the Southcoast Health System Financial Assistance Policy:

  • Same Day SurgiClinic
  • Southcoast Health at Home
  • Southcoast Health Imaging
  • Southcoast Health Laboratory Patient Service Center
  • Southcoast Physicians Group
    • Southcoast Health Primary Care
    • Southcoast Health Specialty Care
  • Southcoast Rehabilitation Services
  • Southcoast Health Respiratory Care
  • Southcoast Health Retail Pharmacy
  • Southcoast Health Surgery Center
  • Southcoast Health Urgent Care

The providers listed below provide services at Southcoast locations. However, they bill separately and do not offer the same financial assistance programs as Southcoast Health System. Please contact them directly if you have any questions concerning those bills and possible financial assistance:

  • Associated Physicians of Harvard Medical Faculty Physicians
  • Boston Children’s Physicians
  • Hawthorn Medical Associates
  • First Physicians Corporation
  • Ob Hospitalist Group
  • Prima CARE
  • Southern New England Radiology
  • Southcoast Behavioral Health
  • Specialists On-Call Telemed
  • Synergy Sugicalists, LLC
  • Teleradiology Solutions
  • UMass Memorial Medical Center, Inc.
  • University Pathologists

Understanding Your Healthcare Costs

Southcoast Health is committed to increased transparency around healthcare charges for our patients. When you’re taking control of your healthcare, it’s important to know the charges associated with your treatment plan, as well as your care plans for before and after any surgery.

About Good Faith Estimates

Stay Connected with MyChart

Schedule an Appointment

Request and appointment with your provider quick and conveniently, right at your fingertips

Pay a Bill

Make convenient and secure online medical bill payments and setup payment plans

Create a Payment Plan

Access your medical records and track your health data anytime, anywhere

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