We strive to make your healthcare experience seamless. You can access and request your medical records online through MyChart, our patient portal, in the Document Center. Please allow five (5) business days for routine requests. Urgent requests can only be made by phone, fees may apply for copies.
If you do not have MyChart, or are a caregiver, you can request medical records online through the link below or by completing the Authorization for Release of Protected Health Information form at the bottom of this page. Please allow five (5) business days for routine requests. Urgent requests can only be made by phone, fees may apply for copies.
Mail the Authorization for Release of Protected Health Information form to the address below:
Southcoast Health
Health Information Management – ROI
200 Mill Road, Suite 210,
Fairhaven, MA 02719
Medical providers and medical facilities requesting medical records should call 508-973-3700 option 3 or fax 508-973-3690.
Download the Authorization for Release of Protected Health Information Form in English, Portuguese or Spanish.
Print and complete the authorization form.
Southcoast Health
Health Information Management – ROI
200 Mill Road, Suite 210
Fairhaven, MA 02719
Fax: 508-973-3690
Phone: 508-973-3700, ext.3
Email: RequestRecords@southcoast.org
St. Luke’s Hospital
101 Page Street
New Bedford, MA
Hours: 8:00 a.m. to 4:30 p.m.
Charlton Memorial Hospital
363 Highland Avenue
Fall River, MA
Hours: 8:00 a.m. to 4:30 p.m.
Tobey Hospital pick-up is currently not available.
Southcoast Health is a not-for-profit, charitable, community-based health system with multiple access points, offering an integrated continuum of health services throughout southeastern Massachusetts and Rhode Island.