Accessibility Services

At Southcoast Health, we are committed to ensuring that all individuals, regardless of their abilities or backgrounds, have equitable access to our healthcare services. Our dedication to accessibility encompasses a range of services and initiatives designed to meet the diverse needs of our community.

Accessibility for Everyone

At Southcoast Health, we believe every person deserves compassionate, high-quality care—regardless of language, ability, or background. Our accessibility services are designed to ensure that all patients can fully participate in their care and navigate our health system with confidence. From interpreter services and assistive technologies to inclusive programs that reach vulnerable populations, we are committed to removing barriers and creating a safe, respectful, and supportive environment for everyone in the communities we serve.

Accessibility & Accessibility Services at Southcoast Health

Interpreter Services

Effective communication is vital to providing quality healthcare. Southcoast Health offers interpreter services to assist patients who have limited English proficiency or are deaf or hard of hearing. These services are provided at no cost to the patient. To access interpreter services, please inform a member of your healthcare team or call 508-973-8409.

508-973-8409

Community Wellness Program

Our Community Wellness Program aims to break down traditional barriers to care by bringing health education, vaccinations, immunizations, and health screenings directly to underserved and vulnerable populations across the region. This program enhances accessibility through mobile capabilities and supports Southcoast’s ongoing population health initiatives.

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Street Outreach Initiative

As part of our Community Wellness Program, the Street Outreach initiative provides direct outreach to individuals who are homeless or affected by substance use disorders and mental health conditions. Services include wound care, psychosocial support, and referrals for treatment, aiming to improve access to care for those facing complex challenges.

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Southcoast Health at Home

Recognizing that some patients may face challenges visiting our facilities, Southcoast Health at Home offers home health care services across southeastern Massachusetts and Rhode Island. This ensures that patients can receive necessary care in the comfort of their homes.

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Inclusive Environment

Southcoast Health actively fosters a welcoming and inclusive environment where all individuals are treated with respect and dignity. Our commitment to diversity, equity, and inclusion is reflected in our policies, practices, and the establishment of Employee Resource Groups (ERGs) that support various communities, including those with disabilities.

Belonging at Southcoast

Website Accessibility

We are dedicated to ensuring that our digital platforms are accessible to all users. Our website is designed with accessibility in mind, incorporating features that support users with disabilities. We continually assess and improve our online presence to meet accessibility standards.

If you come across a digital accessibility issue, please let us know.

We Welcome All Feedback

We are committed to continuous improvement to better serve our community. For more information about our accessibility services or to request assistance, please contact:

Call Us

Interpreter Services: 508-973-8409
Patient Feedback Line: 877-264-7244 
Teletypewriter (TTY): 508-973-7026

Patient Feedback Form

Southcoast Health is a not-for-profit, charitable, community-based health system with multiple access points, offering an integrated continuum of health services throughout southeastern Massachusetts and Rhode Island.

About Us