With Fast Pass, patients who have opted into the wait list feature will now receive an instant notification from their MyChart App, a mobile text alert, or email if an earlier appointment time becomes available for *select appointments.
The patient must already have a scheduled appointment to receive a notification. Once the patient reviews the Fast Pass offer in their MyChart, they can choose to accept it or decline it to keep their previously scheduled appointment. The patient will have 3.5 hours to respond before the offer expires, and this will be noted within their MyChart application once the offer has been made available.
If a patient is seeking a sooner appointment, they can let their provider’s office know about their request, enable their MyChart notifications in their MyChart account, and look out for their Fast Pass offer!
*Available for specialty office visits and new patient visits. Also available for primary care Medicare, wellness, physical, and new patient visits.