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The Grateful Patient Program

The Southcoast Health Grateful Patient program offers you and your family a meaningful way to recognize the outstanding care provided by our dedicated team of healthcare professionals. From nurses and doctors to staff at every level across the Southcoast Health system, your caregivers go above and beyond to provide exceptional, personalized care.

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Say Thank You in a Meaningful Way

A donation can be made to Southcoast Health in the name of a staff member or team who went above and beyond to ensure you had the best experience possible. These donations made by Grateful Patients, recognize our employees as Southcoast Stars. Our Southcoast Stars are then given a special badge clip that celebrates and highlights the exceptional care they delivered.

The Grateful Patient Program offers a meaningful way to honor those who made a special impact on your healthcare experience.

Grateful Patient Stories

Recognizing Excellence: A Grateful Patient Honors Her Doctors

She values a healthcare experience built on meaningful connection and the kind of trust that comes from providers who tailor her care to her unique needs. That’s why she nominated […]

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Grateful Steps: A Patient’s Journey to Walking Pain-Free Again

Janet Cromer gradually found it more and more difficult to walk comfortably and was no longer able to participate in the exercise classes she enjoyed. Finally, after non-surgical interventions just […]

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A Grateful Patient’s Song of Gratitude

In 2023, Jim was diagnosed with both essential thrombocytosis (a rare blood cancer) and an aggressive form of prostate cancer. As a molecular biologist, he delved deep into the latest […]

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A Grateful Patient Finds Her Voice

This program allows patients to recognize a Southcoast Health employee who has made a positive impact on their care or experience here at Southcoast Health. Kari loves her job and […]

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Grateful Patient Story: Maureen O’Donnell at Charlton Memorial

In 2018, my life was upended by the diagnosis and treatment of a Struvite stone in my left kidney. It was quite large and had already rendered the organ much […]

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Additional Ways to Say Thank You

For more information on making a donation in honor of a special caregiver at Southcoast Health, please contact Chrystal Walsh – chrystal.l.walsh@southcoast.org 508-973-6041 Additionally, if you or a loved one would like to share an experience to honor our physicians, nurses or caregivers who may have helped you or a family member through a hospital stay, we invite you to share your feedback using whatever method is most convenient.

Completing the NRC Health survey that you receive after your visit

Nominating a Nurse for the DAISY Award

Nominate a Nurse

Email Southcoast’s Patient Experience Team

patientexperience@southcoast.org

Fill Out Our Patient Feedback Form

Patient Feedback Form

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